For support, product questions, privacy requests, or digital report availability, email us at support@eastern-elements.com.

Support scope

We can help with access to free guides, reading-result questions, report availability, refund questions after checkout is live, and data/privacy requests.

The support inbox is monitored for the current public test and for the upcoming digital report validation phase. Please allow a reasonable response window during this early phase.

Before sending personal details

Do not send medical, legal, financial, emergency, or highly sensitive personal information through email or site forms. Eastern Elements does not ask for payment card details by email.

Useful links

Start with the free reading, review the disclaimer, or read the privacy notice before submitting personal details.